Programme Overview

The Level 3 Low Carbon Heating Technician apprenticeship prepares apprentices to install, commission, service and maintain a range of low-carbon heating technologies. This includes heat pumps, solar thermal systems, underfloor heating, radiators, associated pipework and energy-efficient heating controls.

Technicians will support the UK’s transition to net-zero by installing modern, efficient, environmentally responsible heating systems in domestic and commercial settings. Apprentices understand regulations, system design, commissioning, customer communication and the safe working practices associated with low-carbon technology.

Who This Programme Is For

• Individuals seeking a skilled technical career in heating, plumbing and renewable energy
• Employers looking to develop technicians able to install and maintain heat pumps and low-carbon heating systems
• Apprentices aiming to work in modern heating, renewable technology, or energy-efficient system installation
• People who enjoy practical, hands-on work with strong problem-solving responsibilities

What Apprentices Will Learn

Low-Carbon Heating Systems

• Principles, components and operation of heat pumps (air-source, ground-source)
• Solar thermal systems and hot water storage
• Low-temperature heating systems (radiators, underfloor heating)
• System controls, flow rates, temperatures and efficiency optimisation

Installation & Commissioning

• Preparing the site, tools and equipment
• Installing pipework, fittings, cylinders, pumps, manifolds and controls
• Filling, flushing, pressure testing and validating performance
• Commissioning systems, checking compliance, verifying manufacturer specifications

Service, Fault-Finding & Maintenance

• Diagnosing system faults using tools, gauges and diagnostic methods
• Servicing components to maintain performance and system longevity
• Identifying parts requiring repair or replacement
• Safe isolation, shutdown and restart procedures

Safety, Compliance & Regulations

• Health & safety, risk assessments and safe systems of work
• Environmental considerations and carbon-saving principles
• Industry regulations, compliance standards and documentation requirements
• Working safely with refrigerant, electrical components and pressurised systems

Customer Interaction & Professionalism

• Communicating clearly with customers about system use and maintenance
• Advising on efficiency, performance, cost-saving and warranties
• Representing employer professionally, maintaining cleanliness and respect on-site
• Working ethically, responsibly and sustainably

Key Skills Developed

• Installation, service and repair of low-carbon heating systems
• Fault-finding and diagnostic skills
• Safe handling of tools, pipework, electrical components and refrigerants (within scope)
• Ability to read and interpret technical drawings and manufacturer instructions
• Testing, inspection, commissioning and quality assurance
• Customer communication and problem-solving

End-Point Assessment (EPA)

Gateway Requirements:

• Completed portfolio of evidence
• Employer confirmation of competency
• English & Maths at the required level

EPA Components:

1. Knowledge Test– assessing theoretical understanding of systems, safety and regulations
2. Practical Assessment– installation, commissioning, fault-finding or maintenance tasks observed by an independent assessor
3. Professional Discussion– structured discussion underpinned by the apprentice’s portfolio

Grading:

Pass or Distinction