Sales Executive Apprenticeship (ST0572 – v1.1)
The Level 4 Sales Executive apprenticeship develops confident, commercially aware sales professionals who lead end-to-end sales interactions — from identifying prospects to closing opportunities and managing ongoing customer relationships. Apprentices learn how to plan sales activity, understand customer needs, create value propositions, negotiate effectively and deliver excellent customer experiences.
Sales Executive Apprenticeship (ST0572 – v1.1)
The Level 4 Sales Executive apprenticeship develops confident, commercially aware sales professionals who lead end-to-end sales interactions — from identifying prospects to closing opportunities and managing ongoing customer relationships. Apprentices learn how to plan sales activity, understand customer needs, create value propositions, negotiate effectively and deliver excellent customer experiences.
Event Assistant Apprenticeship (ST0168 – v1.0)
The Level 3 Event Assistant apprenticeship provides the skills, knowledge and behaviours required to support event planners and project managers in delivering professional events. Event Assistants play a key role across the entire event lifecycle — from research and planning through onsite coordination and post-event evaluation.
Customer Service Specialist Apprenticeship (ST0071)
This apprenticeship develops advanced customer service professionals who specialise in handling complex queries, complaints and technical customer requests. Apprentices become trusted escalation points, data-analysers for customer feedback, and influencers of service improvement.
Typically 15 months on-programme (plus EPA)
Customer Service Practitioner Apprenticeship (ST0072)
This apprenticeship develops confident, capable customer service professionals who can deliver exceptional service across all channels — face-to-face, phone, email, live chat and social media.